Refund policy

We want you to love your PhaseHold mount. If you're not satisfied, you can return it within 30 days of delivery for a full refund.

Return Window

You have 30 days from the date your order is delivered to request a return. To be eligible, the item should be unused and in the same condition that you received it, in its original packaging where possible.

How to Start a Return

To start a return, contact us at {{ email }} with your order number and the reason for your return. We'll respond with instructions.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within a reasonable time.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 30 days of delivery with photos of the issue, and we will arrange a replacement or refund at no additional cost to you.

Contact Us

If you have any questions about our return policy, please contact us at {{ email }}.